A pink and blue logo for a company called get doris.

Why Missed Calls Are Costing Your Business More Than You Think

Kirsty Dove • March 24, 2025

Missing Calls, Missing Profits

You know that sinking feeling—the missed call notification lighting up your phone, long after business hours. Instantly, the questions flood your mind: "Who was it? A potential client? An urgent inquiry?" It's not just frustrating; it can be costly, silently draining revenue from your business without you even realising it


This post uncovers the hidden cost of missed after-hours client calls, why they’re such a significant threat to your business, and how modern, easy-to-use solutions like AI call answering can stop this silent revenue leak immediately.


The True Cost of Missed Calls: Beyond Lost Opportunities

Every missed call isn’t just a single lost interaction—it represents a ripple effect of lost revenue and damaged reputation. Recent studies show that up to 85% of callers who don’t get answered the first time never call back. That’s not just a number; it's your potential income vanishing into thin air.


Imagine you're a financial advisor and miss a call from a client ready to invest. If your average client is worth around $5,000 in lifetime value, missing just one call per week can cost your business an astounding $260,000 annually. Similarly, healthcare providers missing inquiries for appointments or legal firms missing potential cases can quickly lose thousands of dollars in revenue each month.


But it’s not just money. Missed calls also damage your brand’s reputation, giving the impression that your business doesn’t care or can’t handle additional clients. Over time, that can have devastating effects on your customer trust and market position.


Common Mistakes Businesses Make Trying to Solve the Problem

Knowing missed calls are costly, many businesses try a variety of approaches to patch the leak. Unfortunately, many common solutions fail or fall short, creating even more frustration:


1. Relying on Voicemail

While voicemail might seem convenient, studies show that only 20% of callers leave messages, and fewer respond when you call back. By relying on voicemail, you're leaving 80% of your leads unanswered and unrecoverable.


2. Employing After-Hours Call Centres

Call centres often promise comprehensive solutions but can be expensive, inconsistent, and impersonal. Many small businesses find the costs outweigh the benefits, and the impersonal touch drives potential customers away.


3. Trying to Do Everything Yourself

Some entrepreneurs attempt to manage all after-hours calls personally, resulting in burnout and frustration. You didn’t start your business to be available 24/7, and it’s simply not sustainable long-term.

These common solutions are flawed because they fail to address the true issue: delivering immediate, professional, personalised responses consistently, without overwhelming your team or draining your budget.



A Better Approach: 24/7 AI Call Answering

What if there was a way to guarantee that every call—day or night—was answered promptly, professionally, and affordably?


Enter AI call answering. Unlike traditional call centres, AI-driven solutions are always available, always consistent, and remarkably efficient. Platforms like Doris AI provide businesses with the ability to handle client interactions around the clock, eliminating missed opportunities altogether.


Here’s how it works practically for your business:


Instant Response, 24/7

AI systems immediately pick up every incoming call, ensuring no client waits or hangs up frustrated. Instant responses drastically increase the chance of converting inquiries into paying customers.


Customised, Consistent Interaction

You can tailor your AI call answering scripts specifically to your business, ensuring every client receives the professional, personal touch that reflects your unique brand voice.


Seamless Integration & Efficiency

AI call answering integrates seamlessly with your existing systems, forwarding important messages instantly and scheduling appointments automatically, freeing up hours of administrative work each week.


Imagine the peace of mind, knowing your business is effectively open and responsive 24/7 without the overhead or burnout associated with traditional after-hours call handling.



What the Future Holds for Your Business with AI Call Answering

Think forward for a moment: your client engagement is seamless, your leads no longer slip through the cracks, and your revenue steadily climbs. Your staff are happier, less overwhelmed, and able to focus their energy on high-value tasks instead of chasing missed calls.


Businesses adopting AI solutions report:


  • 30% fewer missed calls and leads.
  • A significant increase in customer satisfaction and retention rates.
  • Staff who are more productive, happier, and less stressed.


Imagine walking into work every morning, knowing exactly which clients have called overnight, their messages waiting clearly and concisely on your screen, ready for action. This isn’t some futuristic fantasy—it’s exactly what AI call answering provides your business today.


Conclusion & Your Next Step

Missed calls are costing you real money and hurting your brand—but the good news is that you don't have to keep losing leads. Modern AI call answering solutions, such as Doris AI, offer an affordable, efficient, and simple solution designed specifically for businesses like yours.


Ready to stop leaving money on the table and start capturing every opportunity?


👉 Take the next step: Book your personalised demo of Doris AI today and start saving your leads and boosting your revenue immediately.


Your business deserves better.

Your clients deserve immediate attention.

Doris AI makes it happen.


Get Doris AI following up the leads!
By Kirsty Dove March 24, 2025
Discover how automated follow-ups powered by AI can instantly convert missed leads into real sales, boosting revenue and client satisfaction effortlessly.
AI Employees are the way of the future, and AI Agents like Doris will become more commonplace
By Kirsty Dove December 23, 2024
Explore the ethical challenges of replacing human roles with AI employees, including job displacement, privacy concerns, and bias. Learn how to balance innovation with responsibility.
AI Agents like Get Doris, will be commonplace in the future
By Kirsty Dove December 23, 2024
Learn how AI agents are boosting workplace efficiency by automating tasks, improving workflows, and enhancing customer service. Discover real-life examples and future trends.
Helping plumbers, hairdressers, & arborists save time, reduce costs, & improve customer satisfaction
By Kirsty Dove December 20, 2024
Learn how Doris helps plumbers, hairdressers, and arborists save time, reduce costs, and improve customer satisfaction with seamless call management.
A pixel art illustration of a man holding a telephone
By Kirsty Dove December 12, 2024
How Much Does a Missed Call Cost You? The Scary Numbers
By Kirsty Dove December 11, 2024
Ready to grow your business, but your office is in chaos?
A cartoon illustration of a man standing next to a giant man holding a microphone.
By Kirsty Dove December 11, 2024
Learn how SMEs can use AI to compete with big businesses by improving efficiency and customer satisfaction. See real success stories and actionable tips for growth.
By Kirsty Dove December 11, 2024
How Outsourcing Calls to Doris Can Turn Chaos Into Calm
Get Doris - showing what is AI Employee and how they can make your business more efficient
By Kirsty Dove December 11, 2024
Discover how AI employees can revolutionise businesses. Learn how tools like Doris handle tasks, improve efficiency, and enhance customer satisfaction for your business.
Get Doris to save you the headache of missed calls
By Kirsty Dove December 4, 2024
Missed calls cost SMEs thousands annually. Explore the financial, reputational, and customer impacts of unanswered calls and learn how Doris ensures every call is answered.
Show More
Share by: