FAQ's

Here are some common FAQs that potential users might have about Doris and her capabilities:

What exactly is Doris?
Doris is an AI-powered assistant designed to handle tasks like answering calls, replying to texts, managing emails, and booking appointments for your business.
How is Doris different from other virtual assistants?
Unlike traditional virtual assistants, Doris uses advanced AI to work 24/7 without requiring breaks, offering seamless automation and personalised interactions.

How long does it take to set up Doris?
Most businesses are up and running with Doris within 48 hours.
Can Doris be customised for my business?
Absolutely! Doris is tailored to fit your specific workflows, branding, and customer communication style.
Do I need technical expertise to use Doris?
Not at all. Doris is designed for ease of use, and our team handles the setup and integration for you.
Can I change the name of Doris?

While we think Doris is a great name - you might want something different! This is no problem.

There are over 30 'voices' for Doris, all different accents and ages!

Can Doris handle multiple customer inquiries at the same time?
Yes, Doris can manage multiple conversations simultaneously, ensuring no customer is left waiting.
What kinds of tasks can Doris automate?
Doris automates tasks such as answering calls, managing text conversations, initiating email workflows, and booking appointments.
Can Doris integrate with my current systems?
Yes, Doris works seamlessly with a range of scheduling, communication, and CRM tools to fit your existing processes.

Is my data secure with Doris?
Yes, Doris uses state-of-the-art encryption and strict privacy protocols to ensure your business and customer data is fully protected.
What happens to my data if I stop using Doris?
All your data remains confidential and can be securely exported or deleted upon request.

How much does Doris cost?
Doris is more affordable than hiring additional staff and is priced based on your business needs. Contact us for a customised quote. There will be a cost to implement Doris into your exisiting systems, and a monthly cost based on pay as you go usage, or unlimited minutes/texts.
What’s the ROI of using Doris?
Doris saves time, improves customer satisfaction, and prevents lost opportunities from missed inquiries, making her an invaluable investment for SMEs.

What kind of support is available?
Our team offers ongoing support to ensure Doris operates smoothly and meets your expectations.
What if Doris doesn’t perform as expected?
We’re here to help fine-tune Doris to meet your specific needs and ensure optimal performance.

Can I see a demo before committing?
Yes! We offer free demos so you can see Doris in action before making a decision.
Is Doris suitable for businesses of all sizes?
Doris is designed primarily for SMEs, and works best with companies that get lots of calls, and many just get missed due to you being busy with your work, but can be scaled to support larger operations as well.