Privacy Policy
Last updated: September 7, 2026
Get Doris ("we", "us", or "our") respects your privacy and is committed to protecting the personal information of our clients, website visitors, and caller interactions in accordance with the New Zealand Privacy Act 2020.
1. Information We Collect
When you interact with Get Doris, we may collect the following types of information:
- Business & Contact Details: Name, business name, email address, phone number, and billing details provided when enquiring about or subscribing to Doris services.
- Caller & Messaging Data: Transcripts, audio recordings, caller phone numbers, and message content captured by Doris when handling front-desk calls and messages on behalf of our client businesses.
- Website Analytics: Anonymous usage data, IP addresses, and device information to improve website performance and user experience.
2. How We Use Your Information
We use the information we collect to:
- Provide, configure, and maintain the Doris AI receptionist service.
- Capture, process, and forward client enquiries, bookings, and messages to the business owner.
- Fine-tune and train Doris on client business FAQs and tone.
- Send service updates, invoices, and support communications.
- Comply with applicable New Zealand laws and regulations.
3. Data Storage & Security
All data is stored securely using encrypted, industry-standard cloud infrastructure. We do not sell, rent, or trade your personal or business data to third parties for marketing purposes.
4. Your Rights Under the NZ Privacy Act 2020
You have the right to request access to any personal information we hold about you and to request correction if you believe it is inaccurate. To exercise your privacy rights, please contact us at kirsty@getdoris.ai.
5. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, drop us a line at:
Get Doris Limited
Auckland, New Zealand
Email: kirsty@getdoris.ai
